Executive Summary and Conclusion (538 Kb)
II External trends affecting direct mail in Europe (228 Kb)
III Internal trends affecting direct mail in Europe (346 Kb)
IV The National Regulators view on regulation of the direct mail market (237 Kb)
Appendices, and Final Report (409 Kb)
Study on the Impact of Liberalisation of Direct Mail, Arthur Andersen, Novembro de 1998
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Atualizado em 10.05.2007
