Decision on quality of service parameters and performance targets for the universal postal service
- 1. Introductionhttps://www.anacom.pt/render.jsp?categoryId=381186
- 2. Regulatory frameworkhttps://www.anacom.pt/render.jsp?categoryId=381187
- 3. Quality of service parametershttps://www.anacom.pt/render.jsp?categoryId=381188
- 4. Measurement methodhttps://www.anacom.pt/render.jsp?categoryId=381189
- 5. Performance targetshttps://www.anacom.pt/render.jsp?categoryId=381190
- 6. Cases of force majeurehttps://www.anacom.pt/render.jsp?categoryId=381191
- 7. Disclosure to ICP-ANACOM and usershttps://www.anacom.pt/render.jsp?categoryId=381192
- 8. Non-compliance with performance targetshttps://www.anacom.pt/render.jsp?categoryId=381193
- 9. Decisionhttps://www.anacom.pt/render.jsp?categoryId=381194
- Annex - Quality of service parameters and performance targets for the universal postal servicehttps://www.anacom.pt/render.jsp?categoryId=381195
Consult:
- Consultation on quality of service parameters and performance targets for the universal postal service https://www.anacom.pt/render.jsp?contentId=1310293