9. Decision


As such, taking into account:

a) what is mentioned in the preceding chapters;

b) that, by determination of 01.08.2014, ICP - ANACOM’s Management Board approved a Draft Decision (DD) on quality of service parameters and performance targets for the universal postal service, which was submitted to a prior hearing of interested parties (under articles 100 and 101 of the Administrative Procedure Code), to the hearing of consumer organisations (under article 43 of the Postal Law) and to a public consultation procedure (under article 9 of the Postal Law);

c) contributions received in the framework of the referred procedures, the analysis of which is laid down in the “Report of the prior hearing of interested parties, the hearing of consumer organisations  and the public consultation on the DD concerning quality of service parameters and performance targets for the universal postal service”;

d) that contributions received in the framework of the referred procedures convey new and relevant facts for the definition of performance targets for the indicator, referred to in the mentioned DD, on transit time for registered mail,

ICP - ANACOM’s Management Board:

a) In the exercise of assignments conferred under:

a. Points b), d), h) and n) of paragraph 1 of article 6 and point b) of article 26, all of its Statutes, approved by Decree-Law No. 309/2001, of 7 December;
b. As well as paragraph 1 of article 8 of Law No. 17/2012, of 26 April (Postal Law), as amended by Decree-Law No. 160/2013, of 19 November, and by Law No. 16/2014, of 4 April;

b) In pursue of and in compliance with objectives and principles laid down in points b) and c) of paragraph 1 and in points a), b) and d) of paragraph 2 of article 2 of the Postal Law;

c) Pursuant to paragraph 1 of article 13 of the Postal Law,

hereby determines:

1. To approve the “Report of the prior hearing of interested parties, the hearing of consumer organisations  and the public consultation on the DD concerning quality of service parameters and performance targets for the universal postal service”;

2. To approve quality of service parameters and performance targets for the universal postal service, set out in the Annex hereto, except for Minimum and Target values for QSI11 - Transit time for registered mail (D+1), respectively of 89.0% and 91.0%, to be applied in 2016 and in 2017, which through this decision are submitted to:

a) The prior hearing of interested parties (CTT), under articles 100 and 101 of the Administrative Procedure Code;
b) the hearing of consumer organisations, under article 43 of the Postal Law;
c) a public consultation procedure, under article 9 of the Postal Law,
interested parties being granted a time-limit of twenty working days to assess each of these procedures in writing, if they so wish.