Portugal sees increase in fixed telephone accesses but a drop in minute volume of calls in 2014

In December, there were 4.6 million fixed telephone accesses in Portugal (including residential and non-residential accesses and accesses in second homes), corresponding to a fixed telephone service penetration rate of 43.9 accesses per 100 inhabitants - the highest level since 2006.

The increase in penetration was supported by growth in accesses based on alternative networks to the traditional network (voice over Internet and fixed accesses supported by mobile networks).

As a result, there were around 3.7 million telephone access customers (1.8% more than in the same period of 2013), with corporate customers generally accounting for multiple accesses.

Grupo PT/MEO had 49.8% of customers, with a decline of 1.7 percentage points year-on-year. This is the lowest figure recorded since the beginning of the liberalisation process and the first time the Group's share has fallen below 50%. Grupo NOS has a 35% share of customers, one percentage point less than in 4th quarter 2013, while Vodafone, which had the highest growth among operators in 2014 (3.4 percentage points), reported a share of 9.6%. Grupo Altice had a 5.5% share of customers, down 0.6 points from the previous year. These variations are in line with the variations reported in customer shares for bundles of services.

The volume of fixed voice minutes fell by 10.9% year-on-year, while increasing over the previous quarter by 2.7%.

During this quarter, each main access saw average monthly consumption of 106 minutes on fixed-to-fixed calls, 11 minutes on fixed-mobile calls, 9 minutes on international calls and 7 minutes on calls to short and non-geographic numbers.

Meanwhile, the number of installed public pay-telephones declined, falling to around 22 thousand.

In 2014, total revenues from the fixed telephone services and from bundles which include this service rose to around 1.573 billion euros (an increase of 5.2% versus 2013). Of this amount, approximately 428 million euros (27.2%) is derived from stand-alone offers, 144.6 million euros (9.2%) is derived from double-play bundles and 1.001 billion (63.6%) from triple, quadruple and quintuple-play offers.

Consult the statistical report: