Final decision approved by ANACOM on 21.08.2019.
A pilot test is planned to assess user support methodology and actions.
Between January and July 2019 ANACOM decided on 110 breach proceedings, 48 of which ended with the application of fines.
The Regulation aims to facilitate access for the largest number of operators interested in exercising space activities in Portugal.
ANACOM gives CTT 45 business days to rectify the information they provide at post offices regarding the complaints book
After this deadline, the CTT (Portuguese Post Service) will have five working days to send ANACOM the evidence that the information in question has been rectified.
Cooperation with the centres will now be more systematised and will make their operation more efficient and effective.
The new rules aim to speed up the installation of very high capacity networks by other operators by facilitating the provision of services to end users.
ANACOM allows 45 working days for CTT to correct information given to post offices on the complaint book
After this deadline, CTT will have 5 working days to send to ANACOM the evidence that the information in question has been corrected.
CTT reformulates its proposal on postal network density targets and minimum offers of service defined by ANACOM.
ANACOM increases the speed of Internet access to be made available in parishes covered by the winners of the 4G auction
The new speeds update the reference values defined in 2016, according to the approved methodology, and are to be reviewed every 2 years.