Chronology of Communications 2014

December

In 2014, ANACOM carried out about 5,500 enforcement actions to verify the conduct of market agents and the conditions of radio spectrum use.
ANACOM applies fines amounting to 7.9 million euros, as a result of breach proceedings concluded during 2014.
ANACOM received 78,239 complaints in 2014, 8.9% more than in the previous year. The majority (66,017) referred to electronic communications services (13.4% more than in 2013).
NET.mede reports 420,690 users and 1,064,828 page views during 2014.
ANACOM's Consumers' Website reports 928,343 visits during 2014 (informative content and electronic services), 90.4 percent more than in 2013.
ANACOM has more than 15,000 followers on Twitter.
European Commission (EC) includes the creation of a digital single market in priority policy areas for 2015.
ANACOM approves the draft regulation on pre-contractual and contractual information, together with the public consultation report on options to be taken in reviewing the determination on the guidelines on minimum content to be included in contracts governing the provision of electronic communication services.
ANACOM launches consultation on setting the quality of service parameters and performance targets associated with the provision of the universal postal service, to apply in the 2015-2017 three-year period.
ANACOM denies request submitted by operators on the "760" numbering range.
ANACOM launches public consultation on the market for high quality wholesale access at a fixed location (wholesale leased lines), assessment of significant market power (SMP) in this market and the imposition, maintenance, amendment or withdrawal of regulatory obligations.
Publication of a Rectification of Directive 2014/61/EU of the European Parliament and of the Council of 15 May 2014 on measures to reduce the cost of deploying high-speed electronic communications networks.
ANACOM approves decision on the publication of quality of service performance levels of the Reference Poles Access Offer (RPAO).
NET.mede marks one year since its launch.

November

ANACOM approves the criteria to govern the pricing of postal services comprising the universal service provided by CTT - Correios de Portugal (CTT), as will apply in the 2015-2017 three-year period.
ANACOM signs bilateral cooperation protocol with the Bureau of Telecommunications Regulation, Macao Special Administrative Region.
Radio spectrum Policy Group (RSGP) launches public consultations on its draft opinion about Common Policy Objectives for 2015 World Radiocommunication Conference (WRC-15) and on the Draft RSPG Opinion on a long-term strategy on the future use of the UHF band (470-790 MHz) in the European Union.
ANACOM concludes protocols with the University of Aveiro and ISCTE - Lisbon University Institute, in relation to telecommunications infrastructure in buildings (ITED) and telecommunications infrastructure in housing developments, urban settlements and concentrations of buildings (ITUR ).
Publication of Administrative Rule no. 248-A/2014 of 26 November, governing distribution of ANACOM's net profit for 2013.
Publication of Resolution of the Council of Ministers no. 67/2014 on 18 November, as regards payment of Portugal's contributions to the European Space Agency, in respect of 2014, supported by FCT and the portion of ANACOM's net profits which revert to the State, in respect of 2013.
ANACOM sets value of t2 contribution percentage to be applied to relevant electronic communications revenues.
ANACOM sets value of t2 contribution percentage to be applied to postal service revenues.
ANACOM approves decision on the final results of the audit of the CLSU - custos líquidos do serviço universal (net costs of universal service) as re-submitted by PT Comunicações (PTC) with respect to the 2010 and 2011 financial periods [November]
ANACOM approves 2nd edition of the ITUR Manual - Requirements and technical specifications of infrastructure telecommunications in housing developments, urban settlements and concentrations of buildings.
ANACOM determines that the content of documents submitted by PT Comunicações, (PTC) in execution of ANACOM's decision of 16 May 2013 on the evolution of the digital terrestrial television (DTT) network, is not confidential in nature [November]
ANACOM launches public consultation on the draft Regulamento do Licenciamento Radioelétrico (Radio Licensing Regulation).
ANACOM confirms suspension of the restriction, imposed unilaterally by Vodafone Portugal as regards the "760" numbering range.
ANACOM approves questionnaire on coverage, quality of service and implementation of site-sharing policy.
ANACOM approves launch of a competition for the award of a post-doctoral scholarship as part of its research project on "Availability and Resilience of Electronic Communications Networks and Services".
ANACOM orders CTT Correios de Portugal to maintain up-to-date information on its website about all the postal establishments in operation (post offices and postal agencies).
ANACOM launches new website.
ANACOM celebrates 25th anniversary.
Publication of Regulation no. 495/2014, on 3 November, concerning the rules governing end-user access to numbers from the PNN - Plano Nacional de Numeração (National Numbering Plan).

October

ANACOM adopt rules to be followed by CTT - Correios de Portugal (CTT) in drawing up an inventory of assets attached to the concession.
ANACOM applies urgent measure to Vodafone Portugal on the restriction of access to ''760'' numbering range.
ANACOM approves rules on end-user access to numbers from the PNN - Plano Nacional de Numeração (National Numbering Plan).
ANACOM approves public consultation report on the universal service provision of a comprehensive telephone directory and a comprehensive directory enquiries service.
Recommendation adopted by the European Commission on relevant product and service markets within the electronic communications sector susceptible to ex-ante regulation in accordance with Directive 2002/21/EC.
European Regulators Group for Postal Services (ERGP) launches public consultation on report on the implementation of the universal service obligation in the postal sector in view of the market developments, as well as analysis of the effects on the market and of its long-term sustainability.

September

ANACOM decides not to oppose the proposed public pay-telephone tariff presented by PT Comunicações, subject to its compliance with transparency obligations under the law.
ANACOM approves launch of a public consultation on the final results of the audit of the net costs of universal service re-submitted by PT Comunicações, in respect of the 2010 and 2011 financial years.
Publication of Decree-Law no. 136/2014 of 9 September, enacting the thirteenth amendment to Decree-Law no. 555/99 of 16 December, which establishes the legal framework governing urban development and building construction.
International Telecommunication Union (ITU), United Nations Children's Fund and partners of the Child Online Protection Initiative launch updated guidelines aimed at protecting children using the Internet.
ANACOM grants PT Comunicações a temporary network licence for 180 days, in context of digital terrestrial television (DTT).
Publication of Order no. 11258-B/2014 of 5 September, establishing the unit sale price of shares in CTT - Correios de Portugal, in the context of the process of direct institutional sale.
Publication of Resolution of Council of Ministers no. 54-A/2014 of 4 September, which defines the conditions governing the direct institutional sale with or without accelerated placement, approves the respective sale specifications and likewise sets out the conditions applicable to the unit sale price of the shares corresponding to the remaining social capital of CTT - Correios de Portugal.
ANACOM approves 3rd edition of the ITED Manual - Requirements and technical specifications of telecommunications infrastructure in buildings, to enter into force on 8 September 2014.

August

ANACOM approves review of the value of the costs of regulating the activity of provider of electronic communications networks and services.
Publication of Resolution of Council of Ministers no. 52/2014, on 29 August, which approves the distribution of compensation for 2014 among the different companies providing public service.
ANACOM sets objectives and rules governing the density of the postal network and minimum services and approves draft decision on information to be provided by CTT - Correios de Portugal.
ANACOM approves final decision on the assessment of the mobile electronic communications market pursuant to article 39 of the Multiband auction regulation.
ANACOM approves tender for the award of a PhD scholarship in the context of the research project on "Availability and Resilience of Electronic Communications Networks and Services".
Publication of Decree-Law no. 124/2014, on 18 August, allowing that the privatization of the remaining stake held by PARPÚBLICA - Participações Públicas, SGPS, in the social capital of CTT - Correios de Portugal may also be accomplished through one or more operations of direct institutional sale with a view to the distribution of shares among qualified, national or international investors.
ANACOM approves final decisions on markets 1 and 2.
ANACOM and ERC approve report on the public consultation on the future of digital terrestrial television.
ANACOM submits parameters of quality of service and performance objectives governing provision of the universal postal service to public consultation.
ANACOM approves launch of public consultation on the criteria governing the establishment of the prices of the universal postal service provided by CTT - Correios de Portugal under the Lei Postal (Postal Law).
International Telecommunication Union (ITU) creates electronic platform to collect opinions about their role in the promotion and use of information and communication technologies as a tool to empower young people [in August]
ANACOM approves public consultation report on the strategic guidelines for the 2015-2017 Multi-Annual Activities Plan.

July

Publication of Regulation (EU) no. 910/2014 of the European Parliament and of the Council of 23 July, on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC.
Publication of Law no. 47/2014 of 28 July, enacting the fourth amendment to Law no. 24/1996 of 31 July, which establishes the legal regime applicable to consumer protection, and the first amendment to Decree Law no. 24/2014 of 14 February, partially transposing Directive no. 2011/83/EU of the European Parliament and of the Council of 25 October 2011.
ANACOM approves calculation of the costs of regulating the activity of supplier of publicly available electronic communications networks and services, amounting to 27,953,316 euros.
ANACOM approves calculation of the costs of regulating the activity of provider of postal services, as regards fees payable in 2014, amounting to 2,501,197 euros.
European Commission publishes 18th Implementation report on electronic communications and regulation in the European Union in 2012 and 2013.
Publication of Law no. 38/2014 of 9 July, enacting the first amendment to Law no. 54/2010 of 24 December, which approves the Lei da Rádio (Radio Law), modifying the deadline of the public radio concession.
Publication of Law no. 39/2014 of 9 July, approving the second amendment to Law no. 8/2007 of 14 February, which restructures the concessionaire of the public radio and television service, as well as the new statutes of Rádio e Televisão de Portugal.
Publication of Law no. 40/2014 of 9 July, enacting the second amendment to Lei da Televisão e dos Serviços Audiovisuais a Pedido (Television and On-demand Audiovisual Services Law - Law no. 27/2007 of 30 July), modifying the content of the programmes comprising the public television service concession.
European Commission launches "Connected Community" Initiative aimed at promoting broadband deployment, facilitating access to financing and developing appropriate business models.
International Telecommunication Union (ITU), in partnership with the United Nations and the United Nations Entity for Gender Equality and the Empowerment of Women, launches first edition of the annual prize ''Gender Equality Mainstreaming - Technology'' (GEM-TECH).
ANACOM launches public consultation on the definition of the wholesale market for call termination on the public telephone network at a fixed location, and on the assessment of significant market power (SMP) and imposition, maintenance, amendment or withdrawal of regulatory obligations in this market.
ANACOM launches public consultation on the definition of terrestrial coverage obligations to be included in the right of use of frequencies (ICP-ANACOM no. 06/2008) granted to PT Comunicações.
Entry into force of new caps applicable to retail roaming tariffs ("Voice Eurotariff", "SMS Eurotariff" and "Data Eurotariff"), in accordance with the provisions of Regulation (EU) no. 531/2012 of 13 June.

June

COM.escolha (ANACOM's tariff comparison tool) receives over 25,000 visits from over 21,000 users in the second quarter of 2014
ANACOM approves frequencies supporting radiocommunications in respect of the activity of free flight under a radio licensing exemption regime.
Publication of Regulation (EU) no. 651/2014 of the Commission of 16 June, declaring certain categories of aid compatible with the internal market in application of Articles 107 and 108 of the Treaty.
Publication of Resolution of the Legislative Assembly of the Autonomous Region of the Azores no. 17/2014/A of 24 June on the public radio and television service in the Azores.
European Commission publishes guidelines on cloud computing services, seeking to help business users understand the benefits of using these services.
Body of European Regulators for Electronic Communications (BEREC) publishes first edition of its electronic newsletter "BEREC E-news".
European Commission publishes guidelines for the interpretation of Directive 2011/83/EU of 25 October on consumer rights.
ANACOM defines the cost of capital rate to be applied by PTC in respect of the 2014 financial year (10.42 percent), in the context of the results of the regulatory accounting system.
European Commission publishes Communication setting out criteria under which Member States may grant public support for the implementation of Important Projects of Common European Interest in line with EU state aid rules.
ANACOM establishes the conditions governing use of the term "unlimited" by providers of electronic communications services.
ANACOM approves report of 2013 financial period on administrative costs and the amount of fees to be charged, in accordance with the provisions of Article 105 of LCE - Lei da Comunicações Eletrónicas (Electronic Communications Law).
ANACOM approves final decision on the results of the audit of the net costs of universal service of PT Comunicações for the financial periods of 2010 and 2011.
Entry into force of new legal rules governing contracts concluded at a distance and away from business premises.
ANACOM sets up centre for reporting notifications of security breaches and integrity losses on electronic communications networks and services having significant impact on interconnected networks and users.
ANACOM issues a clarification on the universal electronic communications service, following the entry into force of new contracts governing the various provisions of the universal service.

May

Publication of Decision no. 585/2014/EU of the European Parliament and of the Council of 15 May on the deployment of the interoperable EU-wide eCall service.
ANACOM approves final decision on the transfer to PT Comunicações of the rights of use of numbering held by PT Prime, with effect from 29 December 2011.
Release of the contracts concluded between the Portuguese state and the providers of the universal electronic communications service.
European Commission presents useful tips on roaming.
ANACOM decides not to oppose the entry into force of the prices proposed for the editorial mail service (newspapers, periodicals and books) presented by CTT - Correios de Portugal.
ANACOM approves revocation of the right of use of frequencies for operation of broadband wireless access (BWA) systems held by Onitelecom as well as the radio licence associated with this right of use.
ANACOM approves final decision on the transfer to Optimus of the rights of use of numbering resources held by ZON TV Cabo Portugal, with effect from the date on which the merger of ZON TV Cabo Portugal and Optimus - Comunicações is entered in the commercial register.
ANACOM approves conclusion of the breach proceedings instigated subsequent to indications of practices limiting access by customers with prepaid tariffs to calls to the 760 numbering range.
ANACOM approves report on the public consultation on the strategic guidelines for the Multi-Annual Activities Plan 2015-2017.
Publication of Decree-Law no. 69/2014 of 9 May, establishing the terms of the functioning of the Centro Nacional de Cibersegurança (National Cybersecurity Centre).
ANACOM approves final decision on the price charged by PT Comunicações for the encoding, multiplexing, transport and broadcast of free unrestricted access television channels over the digital terrestrial television network.

April

European Network and Information Security Agency (ENISA), in collaboration with the Member States of the European Union and the European Free Trade Association, conducts third annual Cyber Europe exercise.
ANACOM launches public consultation on the future of digital terrestrial television.
Publication of Notice no. 4958/2014, on 10 April, on the quality of service levels of the universal postal service provided by CTT - Correios de Portugal in 2013.
ANACOM launches public consultation on the provision of the universal service provision of a comprehensive telephone directory and comprehensive directory enquiries service.
Publication of Decree-Law no. 53/2014 of 8 April on an exceptional and temporary scheme to be applied to the retrofitting of buildings or of building units.
ANACOM rejects proposal put by CTT - Correios de Portugal regarding the review of objectives and rules governing postal network density and minimum offers of services and orders submission of a new proposal.
Publication of Law no. 16/2014 of 4 April, enacting the second amendment to Law no. 17/2012 of 26 April, which lays down the legal regime that governs the provision of postal services, under a full competition regime, on national territory, as well as of international services to or from national territory.
The European Parliament votes to end roaming tariffs, to extend consumer rights and for better telecommunications.

March

ANACOM approves amendment of the definition of bundles of electronic communications services at a fixed location and nomadic VoIP.
ANACOM launches public consultation on options to review the determination on the guidelines on minimum content to be included in contracts governing the provision of electronic communication services.
ANACOM decided not to oppose the proposed pricing of non-reserved services included in the universal service, as presented by CTT - Correios de Portugal.
ANACOM approves final decision on the methodology for establishing and reviewing reference speeds associated with coverage obligations in the 800 MHz band and on the corresponding obligations of information and also on the methodology for verifying compliance with coverage obligations and corresponding information requirements.
ANACOM launches consultation on the results of the audit conducted on the net costs of universal service of PT Comunicações, with reference to the 2010 and 2011 periods.
ANACOM decides not to oppose the entry into force, from 1 April, of the proposed pricing and discounts presented by CTT - Correios de Portugal (CTT) for reserved services.
ANACOM launches consultation on the prices charged by PT Comunicações (PTC) for the encoding, multiplexing, transport and broadcast of free unrestricted access television channels by DTT network, following a request for intervention submitted by Rádio e Televisão de Portugal (RTP) for immediate mediation in determining the price demanded by PTC for these services.
ANACOM launches consultation on the rules governing the shared use of 16xy numbers of the PNN - Plano Nacional de Numeração (National Numbering Plan) for customer support services.
ANACOM provides information at World Consumer Rights Day (15 March), on the principal rights enjoyed by users of voice, Internet and television services.
ANACOM approves final draft of the 3rd edition of the ITED Manual - Technical requirements and specifications of telecommunications infrastructures in buildings.
ANACOM approves an amendment to the title of the rights of use of frequencies for terrestrial electronic communications services issued to TMN - Telecomunicações Móveis Nacionais (TMN), following a change in the name of the company to MEO - Serviços de Comunicações e Multimédia.

February

ANACOM makes the "ANACOM Library" available on its website, allowing external users to access its library catalogue and access database information and information on services which are transversal to the various thematic areas.
European Parliament approves provision of a sum of one billion euros to support pan-European digital services and high-speed broadband networks as part of the Connecting Europe Facility, seeking to improve European transport, energy and digital technology networks.
Publication of Order no. 3117/2014 of 25 February, which determines the creation of the eCall Working Group (GTeCall).
ANACOM announces resolution of the situation of non-compliance with portability obligations by the company Mundio Mobile, following a decision to suspend the company's activity and revoke rights of use of numbering.
ANACOM approves final decisions on the methodology to be used for calculating the net cost of the universal postal service and the concept of unfair financial burden for the purposes of compensating the net cost of the universal service.
ANACOM announces new DTT signal monitoring project, supported by a network of innovative probes with using Portuguese technology.
ANACOM decides not to oppose the transfer, to the title of ONITELECOM - Infocomunicações, of the right of use of frequencies allocated to F300 - Fiber Communications for the operation of broadband wireless systems.
ANACOM approves decision to renew the right of use of frequencies allocated to PT Comunicações for the operation of fixed wireless access systems for a period of 10 years as from 10 December 2014, so that the title with the wording of 23 November 2006 remains in force until that date.
ANACOM intervenes to prevent discriminatory measures by mobile operators.
ANACOM issues clarification on use of signal amplification and repeating devices.

January

Fátima Barros, Chair of ANACOM's Management Board, takes office as Vice-Chair of BEREC.
ANACOM approves an amendment to its determination of 7 February 2012, as amended by determination of 23 March and 5 July 2012 and 19 August 2013, on the conditions and specifications of each of the components which constitute the universal service, in the context of the process to designate providers of the universal service of electronic communications.
European Commission publishes a draft revision of the second amendment to the Recommendation on relevant markets - revision of the list of predefined markets subject to ex ante regulation.
Publication of Notice no. 1199/2014, on 28 January, on the declaration of conformity of the analytical accounting system of CTT - Correios de Portugal, with reference to 2010.
Publication of Notice no. 1200/2014, on 28 January, on quality of service levels of the universal postal service offered by CTT - Correios de Portugal, SA, with reference to 2011.
ANACOM launches public consultation on use of the term 'unlimited' to refer to offers of electronic communications services.
ANACOM authorises temporary frequency band use for participation in competitions during 2014.
ANACOM launches eQNAF - Frequencies Website, an electronic platform which can be used to search for information about the National Table of Frequency Allocations.
Plano Nacional de Emergência de Proteção Civil (National Emergency Plan for Civil Protection) designates ANACOM as communications coordinator in situations where the plan is triggered.