3. Principles of transparency and non-discrimination


The Price Convention determines that the prices of the universal service, discounts and special prices included, must be transparent and comply with the principle of non-discrimination towards all customers who meet the same requirements and conditions (article 2, paragraph 1, combined with article 7, paragraph 2), being incumbent on CTT to publish in an appropriate manner, including by making available in a specific address of its website, and by regularly supplying users with information on the conditions for the application of tariffs covered by the Convention as well as on the respective discounts (article 2, paragraph 3 c)).

It is deemed that the publication of prices and of any discounts and special prices associated to the provision of the universal service, namely for services for businesses, bulk mailers or consolidators of mail from different users, must include information on all applicable prices, discounts and conditions, in a clear language that allows any user to understand and calculate the price to be paid for the service, irrespective of the service and available modalities of delivery. The publication in these terms will contribute to limit any anti-competitive and discriminatory behaviours, as prices and other conditions are known from the outset by competitors and the regulator.