Ministry for the Economy
Autoridade Nacional de Comunicações
Pursuant to paragraph 7 of article 8 of Law no. 102/99 of 26 July, it is incumbent upon ICP - Autoridade Nacional de Comunicações (ICP - ANACOM) to ensure, independently of the provider of the universal service, the control of the level of quality of the universal postal service that is in fact being offered, as well as to publish, at the least once every year, a report submitting the results achieved.
Therefore, in compliance with the aforementioned legal provision, it is hereby made public that the monitoring system of the quality of the universal postal service offered by CTT - Correios de Portugal, S.A., for the year 2000, designed by ICP - ANACOM, is available to all interested parties at the Public Enquiry Services of the Autoridade Nacional de Comunicações, at Avenida José Malhoa, 12, 1099-017 Lisbon, from 09.00 am to 04.00 pm, Monday to Friday, as well as from the website 
www.anacom.pt.https://www.anacom.pt/render.jsp?categoryName=CATEGORY_ROOT&languageId=1
30 of October 2002 - the President of the Board of Directors, Álvaro Dâmaso.
