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Despite the decline in the number of incidents notified in 2023, those that did occur had a higher impact, since they affected 6.9 million subscribers, 7% more than in 2022.

See the reports on the postal network and services offered, as well as the values of the service quality indicators of CTT - Correios de Portugal in 2023.

The event, organised by ANACOM and ARCTEL, will take place in Oporto on 26.06.2024

ANACOM analyses the need to bring the internal legal order into line with the Digital Services Act.

Compared with the same month last year, prices were up 6.6%.

In 2023, an average of 1,818 internet speed tests were performed per day via NET.mede.

By the end of 2023, 5 317 880 numbers had been ported, of which 3 418 330 were mobile numbers and 1 880 531 were geographical numbers (associated with the fixed telephone service).

Deadline for comments is 24.05.2024.

Interested parties may submit contributions no later than 14 May 2024.

In addition to GEO.ANACOM, ANACOM presented a development project that applies artificial intelligence to complaint management in order to automate the classification of complaints and the production of automatic responses, thus improving efficiency and response times.