Approval of decision obliging PT Comunicações, S.A. to send subscribers a form allowing them to choose between detailed and non-detailed billing
By determination of 15 December, ICP-ANACOM's Board of Directors approved the draft decision that obliges PT Comunicações, S.A. (PTC) to send subscribers a form that allows them to choose between detailed and non-detailed billing.
Pursuant to articles 100 and 101 of the Code of Administrative Procedure, PTC was heard in a preliminary hearing of interested parties, in which it gave its opinion in writing on the draft decision.
Accordingly, pursuant to paragraph g) of article 9 of the Authority's Statutes, annexes to Decree-Law no. 309/2001 of 7 December and paragraphs d), h) and n) of point 1 of article 6 of the same statutes, as well as to the regulation objective set out in paragraph c) of point 1 and in paragraphs a) and b) of point 4 of article 5 of the Electronic Communications Law (ECL), and with the objective of ensuring compliance with such obligations as set out in points 1 and 2 of article 94 of the ECL and point 1 of article 8 of law no. 41/2004 of 18 August, the Board of Directors of ICP-ANACOM made the following determinations:
a) To approve the report on the preliminary hearing on the draft decision that obliges PT Comunicações, S.A. to send subscribers a form that allows them to choose between detailed and non-detailed billing.
b) Amend the initially approved draft decision, binding PTC as follows:
1. To send, within a period of 60 working days, to subscribers who had signed service contracts of a model pre-dating the contractual model approved on 8 July 2005, together with their bill, a form by which the same subscribers have the opportunity to choose between one of the two types of billing set out in the approved service contract. This form must clearly set out what will be itemised in each type of bill and inform subscribers that if they do not reply within the time period set by PTC, they will continue to receive the same type of billing as previously provided or the type of billing which they had previously chosen.
2. To inform ICP-ANACOM, within the same 60 working day period, of the time period referred to above and provide ICP-ANACOM with a copy of the form being sent to subscribers.
3. To provide, after the time period set for returning the form has expired, bills with a level of detailed as determined in point 2 of article 94 to all relevant subscribers who have opted for this type of billing.
