Postal traffic decreased by 9.8% in the 2nd quarter 2024


In the 2nd quarter of 2024 (2Q2024), postal traffic totalled 126 million items, down by 9.8% on the same quarter last year.

Postal traffic consisted of approximately 70.6% letter mail, 7.1% editorial mail and 7.8% direct mail. Parcels accounted for 14.5% of total traffic, 0.8 percentage point (p.p.) more than in the 2nd quarter of 2023.

Compared to the same period last year, direct mail, letter mail and editorial mail traffic declined by 27.4%, 8.7% and 6.0%, respectively, while parcel traffic declined by 4.6%.

Average revenue per item increased compared to the same quarter last year (+10.7%), continuing the growth trend that began in 2018. This quarter’s increase is mainly due to the growth in letter mail revenue per item (11.3%), influenced by the price increases promoted by CTT on 1 February 2024.

Universal service (US) postal services accounted for 77.7% of traffic and 50.1% of revenue. Compared to the 2nd quarter of 2023, US traffic decreased by 8.6% and its weight in the total traffic increased by 1.0 p.p., while US revenues decreased by 0.4% and its weight in the total decreased by 0.2 p.p.

The CTT group had a share of around 82.6% of postal traffic, 1.7 p.p. less than in 2Q2023. As regards US traffic, the CTT group had a share of around 89.6%, 0.7 p.p. less than in the same quarter last year. On the other hand, the CTT group’s share of parcels amounted to 43.5% (-5.7 p.p. compared to the 2nd quarter of 2023).

In the 2nd quarter of 2024, there were around 15.3 thousand employees involved in the operation of postal services, 1.2% more than in the 2nd quarter of 2023. The number of employees of the CTT Group decreased by 1.2%, while the number of employees of other operators increased by 7.2%. At the end of the period, the share of the CTT Group employees reached 69.7% of the total (-1.7 p.p. compared to the same quarter last year).

The number of access points (7.3%) and distribution centres (0.7%) increased compared to the same quarter last year.

The number of CTT post offices and post branches remained unchanged compared to the same quarter last year.


Consult the statistical report: