This report, which responds to the obligation under Article 26(1)(d) of ANACOM's Statutes, has 20 chapters, as follows: ANACOM'shttps://www.anacom.pt/render.jsp?contentId=1351851 mission and activity; communication with stakeholders; protection of consumer interests and rights; registration of entities; market analysis; regulated offers; costing systems; universal service; number portability; security of communications; management of the radio spectrum; numbering; complaints; market and spectrum supervision and oversight; penalties; dispute resolution; international activity; institutional and technical cooperation; advisory service to the Government; and litigation.