Consultation on the criteria to assess compliance with the performance targets associated with universal postal service quality indicators, calculated through samples

Published on 31.12.2021 / Updated on 24.03.2022

Final Decision:

Final decision of 15.03.2022
(PDF 99 KB)

https://www.anacom.pt/streaming/DecisaoQoS_erro_amostral2021_UK.pdf?contentId=1720542&field=ATTACHED_FILE

Report:

Relatório da audiência prévia e da consulta pública
(PDF 147 KB)

https://www.anacom.pt/streaming/RelatorioConsultaCriterioAmostral.pdf?contentId=1718561&field=ATTACHED_FILE

Comments/contributions:

Comments from interested parties

Consultation document(s):

Comments in writing and in Portuguese must be sent by 28.01.2022 to iqs-ctt@anacom.pt (maximum of 20 MiB per email), including a version from which any confidential information has been omitted, for the purpose of publication (in compliance with ANACOM decision of 02.02.2012).

Sentido provável de decisão de 29.12.2021
(PDF 140 KB)

https://www.anacom.pt/streaming/SPD29122021QoS3rroAmostral.pdf?contentId=1713407&field=ATTACHED_FILE

Decisions:

Approval of the criterion to be adopted to assess compliance with performance targets associated to quality indicators of the universal postal service, calculated through samples https://www.anacom.pt/render.jsp?contentId=1719999

15.03.2022

Criteria to be adopted to assess compliance with the performance targets associated with universal postal service quality indicators, calculated through samples https://www.anacom.pt/render.jsp?contentId=1714426

29.12.2021

News/Press releases:

ANACOM approves criterion for assessing compliance with universal postal service quality indicators https://www.anacom.pt/render.jsp?contentId=1720000

05.04.2022

Consultation on the criteria for assessing compliance with quality indicators of the universal postal service https://www.anacom.pt/render.jsp?contentId=1714427

31.12.2021