COVID-19 - Postal parcel traffic increases for the second week running


For the second week running, postal parcel traffic was greater than that reported in the period prior to the entry into force of the exceptional and temporary measures associated with COVID-19.

ANACOM estimates that in the week 20 to 26/04/2020, postal parcel traffic increased by 11% in comparison to said period. National parcels (+11%), and international parcels received from abroad (+16%), are now above the levels reported before the COVID-19 outbreak.

Compared to the previous week, total parcel traffic increased by 4%, primarily due to the growth in international parcels. Outbound international parcels increased by 32% and inbound international parcels rose by 25%.

Percentage change in postal parcel traffic compared to the pre-COVID-19 period

 

Week
6 to 12/04/2020

Week
13 to 19/04/2020

Week
20 to 26/04/2020

National

-13%

10%

11%

Outbound international

-61%

-25%

-1%

Inbound international

-34%

-7%

16%

TOTAL

-18%

7%

11%

Note: Estimate calculated with information representing around 75% of parcel traffic.

Percentage change in postal parcel traffic compared to the previous week

 

Week
13 to 19/04/2020

Week
20 to 26/04/2020

National

28%

1%

Outbound international

90%

32%

Inbound international

41%

25%

TOTAL

30%

4%

Note: Estimate calculated with information representing around 75% of parcel traffic.

Voice and data traffic falls compared to the previous week

In the week 20 to 26/04/2020, data traffic fell by 4% compared to the previous week, and voice traffic decreased by 1%.

However, voice traffic is 16% higher than that reported in the pre-COVID-19 period, with fixed voice traffic rising by 30% and mobile voice traffic increasing by 14% in this period. Mobile voice traffic is seven times higher than fixed voice traffic. In turn, data traffic rose by 57%, with fixed data traffic rising by 61% and mobile data traffic falling by 4%. Over 95% of data traffic is carried on fixed networks.

Average weekly traffic per user was at least 19 minutes fixed voice, 63 minutes mobile voice, 38 GB fixed data and 0.7 GB mobile data.

The number of accesses at a fixed location has grown, increasing by 0.5% in comparison to the pre-COVID-19 period, while the number of mobile accesses fell by between 2.3% and 0.7%, depending on the type of access.

% change compared to the pre-COVID-19 period

 

Week
6 to 12/04/2020

Week
13 to 19/04/2020

Week
20 to 26/04/2020

TOTAL VOICE TRAFFIC

22%

17%

16%

Telephone service at a fixed location traffic (minutes)

39%

33%

30%

Mobile telephone service traffic (minutes)

20%

16%

14%

TOTAL DATA TRAFFIC

63%

63%

57%

Internet traffic volume (in GB)

67%

68%

61%

Mobile data traffic (in GB)

5%

-2%

-4%

ACCESSES

 

 

 

Accesses at a fixed location

0.2%

0.4%

0.5%

(of which) residential customers

0.3%

0.4%

0.5%

Mobile accesses with effective use

-1.2%

-2.0%

-2.3%

(of which) attached to post-paid and hybrid plans

-0.9%

-1.2%

-1.3%

(of which) residential customers

-0.5%

-0.6%

-0.7%

Average traffic per access

 

Week
6 to 12/04/2020

Week
13 to 19/04/2020

Week
20 to 26/04/2020

Fixed voice (minutes)

21

20

 19

Mobile voice (minutes)

 66

 63

 63

Fixed internet (in GB)

 40

 40

 38

Mobile data traffic (in GB)

0.8

0.8

0.7

Percentage change compared to the previous week

 

Week
6 to 12/04/2020

Week
13 to 19/04/2020

Week
20 to 26/04/2020

TOTAL VOICE TRAFFIC

22%

-4%

-1%

Telephone service at a fixed location traffic (minutes)

39%

-5%

-2%

Mobile telephone service traffic (minutes)

20%

-4%

-1%

TOTAL DATA TRAFFIC

63%

0.2%

-4%

Internet traffic volume (in GB)

67%

0.5%

-4%

Mobile data traffic (in GB)

5%

-6%

-2%

ACCESSES

 

 

 

Accesses at a fixed location

0.2%

0.1%

0.1%

(of which) residential customers

0.3%

0.1%

0.1%

Mobile accesses with effective use

-1.2%

-0.8%

-0.3%

(of which) attached to post-paid and hybrid plans

-0.9%

-0.3%

-0.1%

(of which) residential customers

-0.5%

-0.1%

-0.1%

Note: Provisional, estimated data calculated based on information from the four main undertakings that provide electronic communications services.