Decision on the CTT request for post affected by air traffic disruption to be removed from the calculation of 2019 service quality indicators

In a decision dated 18 July 2019, ANACOM granted the request from Correios de Portugal (CTT) for the removal of posted mail records for normal mail, normal postage of magazines and periodicals published more than weekly from 22 to 25 March 2019 (inclusive), first-class post, registered postage of magazines and periodicals published up to and including weekly on 25 March, which were directly affected by disruptions to air traffic caused by strong winds across the Madeira Autonomous Region (MAR), with the exception of mail posted within the MAR, in calculating quality of service indicators (QoS) for 2019.