Internet access service at a fixed location 2018

This information is copyrighted to ANACOM

This information is copyrighted to ANACOM

Executive summary

76.3% of households had fixed broadband

At the end of 2018, the penetration rate for FBB residential customers was 76.3 per 100 private households. Around 98.9% of customers accessing the Internet using FBB had acquired the service as part of a bundled service.

Number of accesses increased by 5.9% in the last year driven by optical fibre

In 2018, the number of fixed broadband accesses grew by 5.9% (+210 thousand accesses), reaching 3.8 million at the end of the year. The increase was below the average annual growth rate of the last 4 years, which was 7.3%.

Optical fibre (FTTH) was the main form of fixed broadband Internet access (45.2% of accesses) reaching 1.7 million accesses. FTTH was the form of access that contributed the most to the growth in the number of accesses. In the last twelve months optical fibre increased 23.8% (+329 thousand accesses).

Cable and ADSL had 31.2% and 16% of fixed broadband Internet accesses, respectively. LTE at a fixed location represented 7.5% of the total of accesses.

In 2018, the number of ADSL accesses intensified its downward trend, having decreased by 19.1%.

Average monthly Internet traffic reached 107.1 GB per fixed access

Monthly traffic per fixed access increased by 40.7% over 2017, reaching 107.1 GB, a new historical high.

Most FBB subscribers had speeds greater than or equal to 100 Mbps

Approximately 79.7% of users had access speeds of at least 30 Mbps and 71.6% used access speeds greater than or equal
to 100 Mbps.

Shares per provider

The markets for fixed broadband Internet access service had four entities with significant shares: MEO (40%), the NOS GROUP (36.7%), Vodafone (19.2%), which was the entity whose share grew the most in 2018 and the NOWO/Onitelecom Group (3.9%).

Fixed broadband penetration above EU28 average

In July 2018, FBB penetration in Portugal (35.7 per 100 inhabitants) was 1 p.p. above the EU28 average, with the penetration growth in Portugal being the sixth highest recorded in the EU28.

Portugal was the country with the third highest proportion of accesses greater than or equal to 100 Mbps (67.8%1 in July 2018, 71.6% at the end of 2018).

1 These values are different from those presented previously, since, as mentioned, they refer to July 2018. These values should only be used for the purposes of international comparisons.