Values for universal postal service quality indicators verified by CTT in 2018

On 9 May 2019, ANACOM approved the draft decision on the universal postal service quality indicators (QSI) verified by CTT - Correios de Portugal (CTT) in 2018.

It was further decided to submit this draft decision to a prior hearing of CTT, for a period of fifteen working days so that, if it so wishes, it may express its views on this in writing.