CTT request to deduct records referring to shipments of non-priority mail, non-priority parcels, priority mail and registered mail for the purpose of calculating quality of service indicators in respect of November 2018

By decision of 28 March 2019, ANACOM approved the request submitted by CTT - Correios de Portugal (CTT), seeking the deduction of the records referring to the shipments of non-priority mail and non-priority parcels, priority mail and registered mail, directly affected by disruptions to air traffic in the airports of the Autonomous Region of the Azores (ARA) caused by the storm “Diana”, in all mail to and from the ARA, with the exception of internal shipments to each island, for the purpose of calculating the quality of service indicator (QSI) values for November 2018.