Number of customers of bundled services increases more than 6% in 2017

The number of subscribers to bundled offers reached 3.74 million at the end of 2017, 6.3% more than in the previous year, corresponding to an additional 222 thousand subscribers, according to the statistical report on bundles of electronic communications services for the 4th quarter of 2017, now published by ANACOM. In the period under review, 91.6% of households had bundled services.

The growth in the number of subscribers in the quintuple play (5P) bundle, which is the most complete and most complex offer available in the market today, was the fastest growing (8.9%). This is followed by the triple play (3P) package with fixed telephone, fixed broadband and pay-TV, which increased by 7.5 % and, to a lesser extent, the new 2P package with subscription television and mobile broadband that had 64 000 new subscribers in 2017.

The most popular bundled offers continued to be the 5P offer, with 1.569 million subscribers (42% of the total), followed by fixed telephone, fixed broadband and pay television, with 1.528 million subscribers (40.9% of the total).

Convergent packages, which include services provided at a fixed location and mobile services, reached 1.76 million subscribers, 10% more than at the end of 2016, and already account for 47% of the bundled offers.

In terms of subscriber numbers, and at the end of 2017, MEO was the provider with the largest share of bundled subscribers, 40.1%, followed by the NOS group with 38%, Vodafone with 17 % and the Apax group (Nowo/ONI) with 4.8%. Vodafone was the provider that increased its subscriber share the most in 2017, by 1.1 percentage points, and MEO which attracted more subscribers in net terms.

In 2017, revenues from bundled services reached around 1.766 million euros, up 4.9% from 2016. 5P offer revenues accounted for 57% of the total.

MEO had the highest revenue share, 41.2%, followed by the NOS group with 40.4%, Vodafone with 15% and the Apax Group with 3.3%.

In addition to the statistical report on electronic communications services bundles, the statistical reports of the Internet access service, the subscription television service, the fixed telephone service and the mobile telephone service are also released today, all of which relate to the fourth quarter of 2017. The main highlights are:

  • Broadband Internet traffic increased by 24.2% in fixed broadband and 49.5% in mobile broadband;
  • Percentage of households with more than 100 television channels increased, but the number of households with access to premium channels decreased;
  • Fixed voice traffic in minutes fell 11.5% due to calls made over the Internet;
  • The number of subscribers to the mobile service increased by 2.2%.