CTT postal network and offer of services - 2nd quarter 2016

A report1 has been published on the postal network and offer of services of CTT - Correios de Portugal (CTT), the universal postal service concessionaire in Portugal.

This report, with data to 2nd quarter of 2016 (2Q2016), shows that, at the end of this period, there were 2,326 postal establishments in operation in Portugal, including 614 permanent post offices, 3 mobile post offices and 1,709 postal service offices.

The total number of postal establishments has remained broadly unchanged since the end of 4th quarter 2014 (4Q2014) and in line with the targets of postal network density and minimum services established by ANACOM decision of 28 August 2014https://www.anacom.pt/render.jsp?contentId=1334341 (under base XV of the Bases of the Universal Postal Service Concession, republished in annex to Decree-Law no. 160/2013 of 19 November), which implicitly established that CTT must maintain 2,296 postal establishments in operation from 4Q2014 (inclusive) until the end of September 2017.

Based on information reported by CTT, the targets of postal network density and minimum services were accomplished by this operator, with two exceptions. The first exception refers to the average number of inhabitants per geographic access point (post box) at national level, where targets were not met in 2nd quarter of 2015 (2Q2015). The second refers to the number of postal establishments with reduced hours in each municipality (under which the number of postal establishments opening to the public for a period less than 5 working days and/or 15 hours per week may not exceed 20% of total establishments in each municipality); this target was not been achieved for all municipalities between 4Q2014 (inclusive) and 2Q2015 (inclusive).

At an international level, the situation in Portugal slightly lags the European Union average (excluding Portugal), both in terms of coverage index and in terms of density index; this is based on data made available by the Universal Postal Union (UPU) on the network of permanent postal establishments of the universal service providers in EU Member States (with reference to 2014). In Portugal, the percentage of postal establishments managed by third parties is higher than the EU average, although the EU average is moving closer to the Portuguese level.

1 The report was prepared based on information reported by CTT and may be subject to adjustments in the event of revisions or amendments, in particular as reported by CTT or resulting from enforcement actions carried out by ANACOM.