GSM/UMTS mobile communication systems - Evaluation of the quality of voice and video-telephone services and of coverage provided by the GSM and WCDMA networks in the main urban centres and along the main roads of the Azores and Madeira


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This report presents the results of the evaluation conducted by ANACOM between May and July 2011 on the quality of voice and video-telephone services and of coverage provided by the GSM and WCDMA (UMTS) networks of OPTIMUS, TMN and VODAFONE in the main urban centres - Ponta Delgada, Angra do Heroísmo and Funchal - and along the main roads of all islands - Corvo, Faial, Flores, Graciosa, Pico, S. Jorge, S. Miguel, Santa Maria, Terceira, Madeira and Porto Santo - of Portugal's Autonomous Regions of the Azores and Madeira.  The study was conducted with the analysis of technical parameters which reflect the perception of quality from a consumer standpoint.