At the end of September, there were 3.7 million fixed telephone service customers in Portugal with direct access, 0.7 percent more than in the previous quarter.
At the end of 3rd quarter 2014, there were about 3.29 million subscribers to the subscription TV service in Portugal, 46.5 thousand more than in the 2nd quarter and 132 thousand more than in 3rd quarter 2013.
As at the end of September, there were 2.75 million fixed accesses to the Internet in Portugal, 2.7 percent more than in June. ADSL is the leading access technology.
ANACOM has ruled that CTT is bound to begin dissemination of information on all postal establishments in operation (post offices and agencies), including information on each establishment's location, opening hours and on the services offered.
ANACOM has put its new website online, in an initiative set to coincide with ANACOM's celebration of its 25th anniversary as Portugal's regulator of the electronic communications and postal sector.
ANACOM received 17,427 complaints about electronic communications services in the first quarter of 2014, an increase of 18.6% compared to the 14,682 complaints received over the same period of 2013.
After an earlier proposal was rejected, CTT has presented a new proposal on postal network density, which, ANACOM considers, responds to the concerns raised by the regulator as regards postal establishments.
Seeking to safeguard the rights of consumers and driven by the need to ensure greater transparency in the sector, ANACOM has approved a decision to prohibit providers from using the term "unlimited" to refer to voice call/SMS or internet offers which are in fact subject restrictions or limits.
The volume of conversation minutes originating on Portugal's mobile networks increased by 1.3% in the first quarter of 2014 and 11.6% year-on-year, due to increased takeup of offers which include unlimited calls.
In 1st quarter 2014, about 44% of fixed telephone accesses in Portugal were supported over alternative networks to traditional copper network (fibre, cable, GSM, UMTS and LTE).
In the first quarter of 2014, total postal traffic in Portugal increased by 2.2% compared to the previous quarter (with 233.9 million items reported), and decreased 8.7% compared to the first quarter of 2013.
ANACOM has intensified its enforcement and inspection activities to oversee the conduct of the market's various actors and the conditions governing use of the radio spectrum.
ANACOM is seeking to strengthen protection of consumer interests and has decided to move forward with increased requirements for transparency of information included in contracts and conditions governing the offers of telecom operators.
In 4th quarter 2013, the volume of conversation minutes originating on Portugal's mobile networks increased by 3.2% over the previous quarter and by 9.6% compared to 4th quarter 2012.
At the end of 2013, there were around 3.17 million subscribers to the subscription TV service in Portugal, 4 thousand more subscribers than reported at the end of 2012.
There were 2.6 million fixed Internet accesses in Portugal as at the end of December, increasing 7.2% compared to the same period of 2012 and by 2.3% over the previous quarter.
ANACOM has learned that mobile operators are adopting practices that limit the access of customers with pre-paid tariffs to calls to numbers beginning with 760.
The PNEPC - Plano Nacional de Emergência de Proteção Civil in Portugal, designates ANACOM as the body responsible for coordinating communications whenever situations occur which trigger the plan.