Press room

The consultation will run for 30 working days until 25.10.2024 and it is very important that everyone submits their contributions.

ANACOM received 14.2 thousand complaints about electronic communications services (down 18%) and 9 thousand complaints about postal services (up 10%).

ANACOM recommends that recipients of fraud/bribery attempts immediately alert the security authorities.

ANACOM registered around 25.2 thousand written complaints against communications service providers, a decrease of 11% compared to last year. The decrease is due to a reduction in complaints about electronic communications services.

This concerns non-compliance with the appropriate quality standards that should be ensured in the provision of the universal service.

The IST satellite will be launched on its maiden flight on Ariane 6.

ANACOM, ECC and DGC are today launching the com4expats.pt website and an information campaign to inform foreign communities and people moving to Portugal about the use of telecommunications services in the country.

Despite the decline in the number of incidents notified in 2023, those that did occur had a higher impact, since they affected 6.9 million subscribers, 7% more than in 2022.

ANACOM is associated with the first Portuguese space project of the 21st century to go into Space, issuing a Global Licence that gives authorisation to the launch and command and control of AEROS, a satellite that will be used for observation of the Atlantic.

In 2023, ANACOM received around 107.1 thousand written complaints about providers of communications service, 2% fewer than in the previous year.