COM.escolha

COM.escolhahttps://www.anacom.pt/tarifarios/ is an interactive tool that will help you to consult the tariffs for the following providers of electronic communication services: television, Internet, fixed telephone and mobile [includes calls, messages (SMS) and Internet service]. To consult the tariffs of service packages simply combine the options of your choice.

You can also make a simulation to see which tariff is best suited to your needs.

The information published by ANACOM remains the full responsibility of the service providers and was supplied by these.

VAT is included in the amounts presented, at the current legal rate.

COM.escolha does not include information about:

• international roaming tariffs;
• rates for international calls and text messages.

In the case of fixed telephone and mobile services, COM.escolha provides information only respect the national communications to the mobile numbers, geographic numbers (starting with 2) and numbers starting with 30, which are identical to those charged for communications to geographic numbers.

COM.escolha does not include communications aimed at:

• "1" - Short numbers (e.g., information services and public utility numbers);
• "6" - Audiotext Services, message-based value-added services, access to data networks, etc.;
• "7" - Private voice networks, non-publicly available private networks, universal access, premium-rate utility service, flat-rate call services and inter-operator forwarding;
• "8" - Services for toll-free calls, shared cost calls, virtual calling card, and personal number services.

In any case, to make an informed choice, you should always obtain complete information on supply conditions associated with the tariffs available on COM.escolha, which must be available on the websites of the service providers and at their retail outlets.

In conclusion, consultation of COM.escolha does not replace the obtaining of complementary information on the terms and conditions from service providers.

COM.escolha can be accessed from any computer, tablet or mobile phone (smartphone) with an Internet connection at www.anacom.pt/tarifarios/https://www.anacom.pt/tarifarios/.

COM.escolha can be used to consult tariffs and simulate user consumption of a set of services.

Consult tariffs

First, indicate which tariffs you want to consult: Internet tariffs, television, fixed telephone or mobile telephone tariffs, or tariffs for a combination of several services. Mobile telephone information includes charges for calls, messages (SMS) and Internet access.

To see all available tariffs, click See all tariffshttps://www.anacom.pt/tarifarios/CombinadosResultadosConsultaTodos.do.

You can refine your consultation, to see only certain tariffs, by adding specific criteria for each service, such as:

• the service providers that interest you;
• the maximum fixed amount you want to pay per month;
• contract lock-in periods;
• the area of the country where the service will be used.

Adding more search criteria improves the accuracy of the results.

On the results page you can:

• adjust the options introduced by selecting "Refine query";
• reorder the results of each column alphabetically or numerically;
• see the details of each tariff (with a link to the website of the respective operator);
• choose up to five tariff and compare them on a single screen.

The costs and prices given on COM.escolha include VAT (calculated at the current statutory rate).

Simulate consumption

This option helps you find the tariff that best fits your needs.

First, indicate the services you want to simulate: Internet services, television services, fixed telephone or mobile telephone services, or a combination of several services.

Provide the information required for the simulation - some information is required and some is optional. By providing more details, you will improve the accuracy of the results.

On the results page you can:

• adjust the options introduced by selecting "Refine simulation";
• reorder the results of each field alphabetically or numerically;
• see the details of each tariff (includes a link to the website of the respective operator);
• choose up to five tariff and compare them on a single screen.

To see detailed information on the prices for internet, television, fixed or mobile telephone services, use COM.escolhahttps://www.anacom.pt/tarifarios/ to make a simulation of consumption.

It should be noted, however, that the results obtained on COM.escolha may differ from the amounts actually charged by providers, as a consequence, for example, of differences in the rounding up/down of numbers and use of decimal places in the calculations made by providers when issuing bills.

The Simulate consumption feature on COM.escolha is not intended as a replication of the billing systems of each provider, rather as a means of giving an estimate of consumption for current tariffs.

COM.escolhahttps://www.anacom.pt/tarifarios/ is updated whenever the providers launch new tariffs or make changes to the tariffs already available. This update remains the full responsibility of the service providers.

COM.escolhahttps://www.anacom.pt/tarifarios/ is intended only to residential customers, that is, individual customers.

Non-residential customers usually have specific tariffs, which are negotiated with the service providers.

Currently, on COM.escolhahttps://www.anacom.pt/tarifarios/ we do not provide specific tariffs for users with special needs. To find out about the commercial offers available to these users, please contact the customer service department of the electronic communications service providers in question and/or consult their websites: additional information can also be obtained from relevant associations.

ANACOM does not define the commercial terms and concepts used by providers of services shown on COM.escolhahttps://www.anacom.pt/tarifarios/ and is not responsible for any discrepancies that may arise between the terms and concepts used by the different providers.