- Guidelines for Minimum Content to be Included in Electronic Communications Contracts
- I - General Considerations
- II - Minimum Content to be Included in Agreements for Telephone Services for the General Public (Mobile and Fixed Location)
- III - Minimum Content to be Included in Agreements for Electronic Communications Services
- IV - Minimum Content to be Included in Agreements for Television Distribution Services
- Summary Chart
- Revision of Agreements
- Appendix I - Electronic communication service quality parameters suggested by ANACOM to assist operators in defining quality levels to be included in one-sided standard contracts (PDF 94 Kb)
- Appendix II - Minimum Content to be Included in Agreements for Electronic Communications Services (183 Kb)