Conceitos fundamentais de benchmarking : à procura de um melhor caminho / James G. Patterson; trad. Joana Coutinho
European logistics benchmarking 2001 : Europe's leading logistics operators / ed. Datamonitor
Process management : a guide for the design of business processes / ed. Jörg Becker, Martin Kugeler and Michael Rosemann
Europe Mobile Carrier Tracker / ed. Yankee Group
Assessment of benchmarking within government organizations [documento electrónico] / Mark Howard and Bill Kilmartin
Benchmark casos de uso 5G [documento eletrónico] : estratégias 5G na AP / Agência para a Modernização Administrativa