IT security management / Dereck Cambray, Gary Hodgkiss
Planning to implement service management / Vernon Lloyd, Colin Rudd, Chris Littlewood
Produtividade em Portugal : medir para gerir e melhorar / Carlos Corrêa Gago ... [et. al]
Maitland + 20 : fixing the missing link ; a collection of essays to mark the 20th anniversary of the final report from the Independent Commission for World Wide Telecommunications Development, set up by the UN's International Telecommunication Union and chaired by Sir Donald Maitland GCMG / Victor Ayeni...[et al.]