NOTAS: | A supremely usable nuts-and-bolts guide for beginners... A daily tool of the trade for specialists "Handbook of Usability Testing" gives you practical, step-by-step guidelines in plain English. Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants — no, expects — your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.
-Learn to recognize factors that limit usability
-Decide whether testing should occur in a lab setting or at the site where the product is used
-Set up a test plan to assess goals for your product's usability
-Choose and train effective test moderators
-Decide on the best way to collect and review data
-Report the results and make recommendations
-Learn user-centered design principles and practices — the context for usability testing
-Reap the benefits of templates, tables, models, case studies, and other tools of the trade |