"The emergence of marketplaces bringing together demand and supply in e-commerce is one of the developments that is shaping the postal sector. Online platforms are gradually evolving from simple match-making intermediaries to full-service providers integrating activities along the value chain and offering multiple services to senders and customers as the recipients of postal items. The present report will focus on online platforms and e-retailers and the implications of considering them in the scope of the sector in the future in case they carry out postal activities." |