| NOTAS: | "Telcos are facing a range of business pressures within their industry, from finding new customers to bringing new products and services to market. Their internal IT is unable to address these pressures in a cost-effective and efficient manner, so they are increasingly turning to IT services providers for assistance. In 2013, we observed a significant increase in the number of outsourcing deals awarded by telcos to IT service providers, compared to 2011 and 2012. This trend is being driven by the current
market conditions and the need to transform operating and business models, and we expect even more outsourcing activity in 2014. IT services providers looking to capture this opportunity should realize that cost reduction is not the only proposition that assures contract wins. The attainment of business goals and longer-term business value are quickly emerging as higher priorities for telco clients.
This report is an essential read for telcos and vendors looking to understand the market trends and emerging opportunities associated with IT services. |
