The art of customer-centric artificial intelligence [documento eletrónico] : how organizations can unleash the full potential of AI in the customer experience / Stephane Girard...[et al.]

IoT 2.0 and the Internet of transformation (web of things and digital twins) [documento eletrónico] : a multi-facets analysis / Stefano Nativi...[et al.]

IMD world digital competitiveness ranking 2020 [documento eletrónico] / Institute for Management Development

A caminho da era digital no Brasil [documento eletrónico] : revisões da OCDE sobre a transformação digital / Organização para a Cooperação e Desenvolvimento Económico

Technology and democracy [documento eletrónico] : understanding the influence of online technologies on political behaviour and decision-making / David Garcia...[et al.]; coord. Stephan Lewandowsky, Laura Smillie

Artificial intelligence and start-ups in low- and middle-income countries [documento eletrónico] : progress, promises and perils / Akanksha Sharma, Sam Ajadi, Andreas Beavor

Guidelines for securing the Internet of Things [documento eletrónico] : secure supply chain for IoT / Christina Skouloudi, Apostolos Malatras, Rossen Naydenov