NOTAS: | "In our main report, Integrated Next-Generation Broadband Investment Strategies, we present a framework to assess operator investment strategies so that other operators can fully assess the options available to them, and develop the optimal approach for their markets. This is an ancillary report in which we focus on the operational aspects of next-generation broadband investment. Telco transformation is integral to the transition to a next-generation access operating environment. Re-designing the organization and decision-making functions is crucial to building a more accurate “big picture” view of what is occurring across the integrated network as a whole. This helps operators make the right investment decisions and align network strategies with business requirements. Operators are moving to a much more customer-centric view of the world which requires increased flexibility in terms of service and product design, better use of customer and network data and insights, and more effective partnering." |