| NOTAS: | "The design of online user interfaces plays a pivotal role in shaping consumer choices. Terms such as ‘manipulative’, ‘malicious’, and ‘deceptive’ have been used to illustrate the method by which design distorts a consumer’s ability to make autonomous and informed choices. While these descriptors are often used as exemplary, rather than required criteria, their use underscores the significance of addressing deceptive practices and harmful choice architecture. In this new report, the authors delve into the topic of choice architecture, with a specific focus on deceptive patterns and their associated harm. By critically evaluating existing frameworks, identifying emerging challenges, and proposing targeted interventions, policymakers and stakeholders can collaboratively navigate the evolving landscape of digital commerce, fostering trust and empowering consumers in the digital age. Through their analysis of the current regulatory framework, examination of industry best practices, the authors propose actionable measures to address deceptive user interface design." |
