NOTAS: | "With the rapid growth in mobile telecommunications, fixed operators are starting to see their voice revenues fall in advanced countries. At the same time, mobile operators are facing challenges including stiff competition and high churn rates. Both fixed and mobile operators are therefore looking at the opportunities for convergent services, which combine the benefits of both fixed and mobile services for the customer. This report examines service and network convergence, and forecasts the opportunities and markets for convergent services." |