The Internet : corporate and consumer views / Mónica Albarrán O'Donovan, Daniel Biler, Iain Stevenson
Accessing the internet : the chalenge for ISPs and telcos / Daniel Bieler, Iain Stevenson, Jerry Shen
Commercial strategies for Internet telephony / Margaret Hopkins and Philip Lakelin with Karin Sherwood
European telecommunications liberalisation : regulatory handbook / Patricia Boyle