NOTAS: | "The year 2020 was defined by one issue: the coronavirus. The first lockdown, which was imposed in mid-March, caught the Bundesnetzagentur unawares, too, and unprepared. But the regulatory authority responded quickly, flexibly and with a minimum of bureaucracy. It was possible to provide a large number of staff with equipment to enable mobile working. This meant the authority's work could continue with no real problems. Checking, monitoring, authorising, instructing, implementing – everything carried on as before. Many processes within this higher federal authority require coordination and agreement between a lot of different sections and departments, service providers and superiors. From the start of the pandemic this practically only became possible by telephone or videoconference. ..." |